Guide

Book in a few clicks

De la réservation à la restitution : trois étapes, zéro paperasse.

01

Choose

Pick your van and your dates.

02

Book

Send your request with a clear summary of your rental.

03

Drive

Key pickup in 5 minutes. 24/7 roadside assistance and full tank on day one.

FAQ

Is a category B licence enough?+

Yes. Vehicles shown as available can be driven with a category B licence.

Is there a deposit?+

No. We hold no deposit and no card pre-authorisation. You only pay the rental amount.

Can I change or cancel my booking?+

Contact us by phone or email as soon as possible – we will work out a solution together (postponement or new dates).

Is insurance included?+

Yes – comprehensive insurance with a €2,500 excess and 24/7 assistance across Europe.

What mileage is included?+

250 km/day included on all vans, 100 km for half-day rentals. Extra km charged at €0.30.

Can I drive outside Luxembourg?+

Yes, free circulation across the EU. Just let us know at booking for the green card.

Where can I rent a van in Luxembourg?+

From Axera in Walferdange (Rue du Pont) — our single pickup point in Luxembourg. Booking is done online in four steps and the van is ready at the time you choose.

How much does it cost to rent a van in Luxembourg?+

At Axera: €69 excl. VAT per day for the Opel Vivaro 5.8 m³, €95 excl. VAT per day for the Citroën Jumper 11.5 m³ and the Fiat Ducato 13 m³. Weekly rates from €390 and monthly from €1,490 excl. VAT. Luxembourg VAT is 17%.

Do you take a card imprint or a pre-authorisation?+

No. Axera holds no deposit, no card imprint and no pre-authorisation on your card. You pay the rental amount and nothing else.

Which van should I choose for a move?+

The three available vans are 5.8 m³ (Opel Vivaro), 11.5 m³ (Citroën Jumper) and 13 m³ (Fiat Ducato). Our volume calculator adds up your furniture and boxes and recommends the right size in 30 seconds.

Can I rent a van for half a day?+

Yes. The half-day rate (4 h, 100 km included) is €39 excl. VAT for the Opel Vivaro and €59 excl. VAT for the Citroën Jumper and the Fiat Ducato.

What payload can an Axera van carry?+

1,200 kg for the Opel Vivaro 5.8 m³, 1,450 kg for the Citroën Jumper 11.5 m³ and 1,500 kg for the Fiat Ducato 13 m³. All three are driven on a category B licence.

Does Axera offer long-term van rental?+

Yes, over 3, 6, 12 months or more, on a full-service plan: insurance, servicing, tyres, 24/7 assistance and a replacement vehicle, all in a single monthly payment.